In the future, all reservation kiosks will have barcode scanners. Wait a minute, actually they will!

Hello Everyone,
As the PCR Task Force is plugging along, planning for the implementation of PCR at all the FCPL branches, we are looking at ways of streamlining the reservation process for patrons. One such way is the use of barcode scanners at the reservation kiosks. Of course, keyboards will still be present but we want to encourage patrons to bring and use their library cards to make their reservations. The reasoning is that this will encourage patrons to realize they can reserve their computers faster if they bring their library card instead of having to enter the numbers in manually or take up staff time with having to ask for their number because they "lost it" or "left it at home". We want patrons to have their library card when they visit their branches, it makes everything go smoothly for everyone.

If having barcode scanners for patron use seems strange, consider this, at branches that have self-checkout, there are barcode scanners there and they seem to be working well. Patrons that frequent branches with self-checkout systems bring their library cards more often and request barcode lookups less. Of course there will be those that will request a barcode lookup but this will happen less frequently once patrons realize it is easier to remember their card. So what do you think of this? Please leave your comments and I will answer this as best I can. Have a great day.

J